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Twitter 411 is a programmable bot service for Twitter. It allows you to define keywords and URLs that will handle any requests with those keywords. You can get further details on this service at their blog.
As described on the site,
Twitter 411 uses direct messages transport. A potential user can follow to t411 and send direct messages to t411. The replies (responses) will come back as direct messages too. And users of Twitter 411 service define how to proceed requests. They can reserve some keywords as well as associated rules described how to proceed messages starting with that keyword.